"Phipps, Rosie" <br/><br/>
Marketing customer interface 1999-2000  CIM workbook 

 - New Delhi  Viva Books  2000 
 - "xiii,338p. : ill. ;27.5cm." 
<br/><br/> includes index 
<br/><br/><label>ISBN: </label>8176491284 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations<br/>Customer relations<br/>Marketing management<br/>The chartered institute of marketing