Vaughan, Stafford <br/><br/>
Practical zendesk administration 

 - New Delhi  Shroff Publishers  2013 
 - 607p.  
<br/><br/><label>ISBN: </label>9789351100317 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations -- Management<br/>Customer services -- Computer programming<br/>Management information systems(MIS)<br/>Zendesk administration -- Computer programming