Gitlow, Howard S <br/><br/>
Quality management 

 - 3 
 - New Delhi  McGraw Hill Education  2005 
 - xxvi, 763p. 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780070078062 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality management