TY - BOOK AU - Ravichandran, J, ed. TI - Quality improvement concepts and their implementation in higher educational institutions (QICIHEI - 2009) SN - 9788190787048 CY - Coimbatore KW - Conference(National) -- Quality improvement concepts-Higher educational institutions(QICIHEI-2009), 11-12, 2009 KW - Engineering colleges -- TQM KW - Higher education Six sigma KW - Total quality management Academic institutions KW - TQM -- Higher education ER -