"Ross, Alan M" <br/><br/>
Beyond world class  building character relationships and profits 

 - Chicago  Dearborn Trade  c2002 
 - "x,228p. : ill. ;23.5cm." 
<br/><br/><label>ISBN: </label>793149053 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Corporate culture<br/>Customer relations<br/>Human capital