"Osenton, Tom" <br/><br/>
Customer share marketing  how the worlds great marketers unlock profits from customer 

 - New Jersey  Prentice Hall  c2002 
 - "xxvii, 284p. :ill. ;23cm." 
<br/><br/> includes index 
<br/><br/><label>ISBN: </label>130671673 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer loyalty<br/>Relationship marketing