"Schonberger, Richard J" <br/><br/>
Operations management  meeting customers demands 

 - 7 
 - Boston  Mcgraw Hill / Irwin  2001 
 - "xviii,714p. : ill. ;23.5cm. +1CD-ROM" 
<br/><br/> includes index 
<br/><br/><label>ISBN: </label>0071202161 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management