"Lundin, Stephen C" <br/><br/>
Fish!  remarkable way to boost morale and improve results 

 - London  Hodder And Stoughton  2000 
 - 112p. : ill. ;19.5cm. 
<br/><br/><label>ISBN: </label>0340819804 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Employee motivation