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	1.	Image from Amazon.com	Customer love attracting and keeping customers for life by "Bell, Chip R" Material type: Text; Format: print ; Literary form: Not fiction Publication details: UT ; Executive Excellence ; c2000 Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: GM-39-R1 005.658.818 P0. Place hold Save to lists Add to cart (remove)
	2.	Image from Amazon.com	Knock your socks off service recovery by "Zemke, Ron" "Bell, Chip R" Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York ; Amacom ; c2000 Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: GM-22-R2 005.346 P0. Place hold Save to lists Add to cart (remove)

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