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	1.	Image from Amazon.com	Service operations management improving service delivery by "Johnston, Robert" "Clark, Graham" Edition: 2 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Dorling Kindersley ; c2005 Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: GM-23-R5 005.5 P5. Place hold Save to lists Add to cart (remove)
	2.		Power of strategy innovation by Johnston, Robert E Bate, Douglas J Material type: Text Publication details: New Delhi ; prentice-Hall ; 2007 Availability: Items available for loan: AMRITA SCHOOL OF ENGINEERING (1)Location, call number: GM26R4 005.591.6 P72. Place hold Save to lists Add to cart (remove)

Central Library - Coimbatore