Central Library - Coimbatore

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1.
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Up against the wal marts how your business can prosper in the shadow of the retail by
Edition: 1
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York ; Amacom ; 1994
Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: GM-39-R4 005.658.87 N4.

2.
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Service management for competitive advantage by Series: McGraw Hill management and organization series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Singapore ; Mcgraw Hill ; c1994
Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: GM-64-R4 338.46 N4.

3.
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Strategic management of services framework and cases by
Edition: 1
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Delhi ; Oxford Uni Press ; 1997
Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: GM-64-R4 338.46.012 N7.

4.
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Managing in the service economy by
Edition: 1
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston ; HBS Press ; c1986
Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: GM-64-R4 338.46 M6.

5.
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Understanding services management integrating marketing organisational behaviour operations an by
Edition: 1
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Chichester ; John Wiley ; 1996
Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: GM-64-R4 338.46 N6.

6.
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Strategic service management beyond the moment of truth by
Edition: 1
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxford ; Pergamon ; 1990
Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: 338.16.012 N0.

7.
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Effectively managing human service organizations by
Edition: 1
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Newbury Park ; Sage ; c1993
Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: GM-17-R2 005.32 N3.

8.
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Quality of serivce making it really work by
Edition: 1
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; Mcgraw Hill ; c1994
Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: GM-27-R1 005.6 N4.

9.
Service management and operations by
Edition: 2
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey ; Prentice Hall ; c2000
Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: GM-64-R4 338.46 P0.

10.
Service management strategy and leadership in service business by
Edition: 2
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Chichester ; John Wiley ; c1991
Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: GM-64-R4 338.46.012 N1.

11.
Service management operations strategy and information technology by
Edition: 2
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston ; Mcgraw Hill ; 1998
Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: GM-64-R4 338.46 N8.

12.
Gemba Kaizen a commonsense low-cost approach to management by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston ; Mcgraw Hill ; 2001
Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: GM-23-R4 005.5 P1.

13.
Plant and service tours in operations management by
Edition: 5
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey ; Prentice Hall ; c1998
Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: GM-23-R3 005.5 N8.

14.
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Service management operations strategy information technology by
Edition: 4
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston ; Mcgraw Hill/Irwin ; c2004
Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: GM-64-R4 338.46 P4.

15.
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Service management strategy and leadership in service business by
Edition: 3
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Chichester ; John Wiley ; 2000
Availability: Items available for reference: AMRITA SCHOOL OF BUSINESS: Not for loan (1)Location, call number: RM10-R4 338.46 P.

16.
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S - Business : reinventing the services organization by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi ; Biztantra ; 2006
Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: GM-64-R4 338.46 P6.

17.
Service sector management an Indian perspective by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Mumbai ; Jaico ; 2006
Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: GM-64-R4 338.46 P6.

18.
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Service operations management improving service delivery by
Edition: 2
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Dorling Kindersley ; c2005
Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: GM-23-R5 005.5 P5.

19.
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5S for service organizations and offices a lean look at improvements by
Edition: 0
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Delhi ; Dorling Kindersley ; 2009
Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: GM-33-R1 005.658.56 P6.

20.
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Service management and marketing customer management in service competition by
Edition: 3
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Delhi ; Wiley India ; c2007
Availability: Items available for loan: AMRITA SCHOOL OF BUSINESS (1)Location, call number: GM-64-R4 338.46 P7.

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