includes bibliography and index

"Productive thinking in context -- Why think better -- Monkey mind, gator brain, and the elephants tether -- Productive thinking in principle -- Kaizen vs Tenkaizen -- Stay in the question -- The miracle of the third third -- Productive thinking in theory -- Productive thinking by design -- An overview of the six-step process -- Step 1: what�s going on? -- Puzzles, probes, possibilities -- Step 2: what�s success? -- The future pull principle -- Step 3: what�s the question? -- Great answer (wrong question) -- Step 4: generate answers -- Thousand failures -- Step 5: forge the solution -- Masamunes Katana -- Step 6: align resources -- Here be lions -- Productive thinking in practice -- Productive thinking redux -- Training vs. entraining"