| 000 | 00446nam a2200193Ia 4500 | ||
|---|---|---|---|
| 001 | M9814 | ||
| 005 | 20250219110830.0 | ||
| 008 | 250219s9999 xx 000 0 und d | ||
| 020 | _a817223516X | ||
| 100 | _a"Blanchard, Ken" | ||
| 245 | 0 | _a101 one minute apology | |
| 260 | _aNew Delhi | ||
| 260 | _bHarperCollins | ||
| 260 | _c2003 | ||
| 300 | _a"xi,114p. : ill. ;20cm." | ||
| 650 | _aApologizing | ||
| 650 | _aLeadership | ||
| 942 | _cBK | ||
| 999 |
_c10053 _d10053 |
||