000 00524nam a2200217Ia 4500
001 M157
005 20250218201558.0
008 250218s9999 xx 000 0 und d
020 _a0471939676
100 _a"Flood, Robert Louis"
245 0 _aBeyond TQM
250 _a1
260 _aNew York
260 _bJohn Wiley
260 _cc1993
300 _a"xi, 303p. : ill. ;23cm."
500 _aIncludes index
650 _aTotal quality management
650 _aTotal quality management--Case studies
942 _cBK
999 _c1115
_d1115