000 00590nam a2200217Ia 4500
001 M164
005 20250218201558.0
008 250218s9999 xx 000 0 und d
020 _a0471940542
100 _a"Dickens, Paul"
245 0 _aQuality and excellence in human services
245 0 _bwiley series in clinical psychology
260 _aChichester
260 _bJohn Wiley
260 _cc1994
300 _a"x, 205p. : ill. ;23cm."
500 _aincludes bibliographical references and index
650 _aHuman services
650 _aTotal quality management
942 _cBK
999 _c1122
_d1122