000 00576nam a2200217Ia 4500
001 M11099
005 20250219110858.0
008 250219s9999 xx 000 0 und d
020 _a8174464565
100 _aMukesh Chaturvedi
245 0 _aCustomer relationship management
245 3 _ban Indian perspective
260 _aNew Delhi
260 _bExcel books
260 _cc2005
300 _a208p. : ill. ;24cm.
500 _aIncludes bibliographical references
650 _aCustomer relations--Management--India
700 _aAbhinav Chaturvedi
942 _cBK
999 _c11364
_d11364