000 00556nam a2200205Ia 4500
001 M11874
005 20250219110916.0
008 250219s9999 xx 000 0 und d
020 _a9788120332850
100 _a"Mukerjee, Kaushik"
245 0 _aCustomer relationship management
245 2 _ba strategic approach to marketing
260 _aNew Delhi
260 _bPrentice Hall Of India
260 _cc2007
300 _a"xxi,170. : ill. ;23.5cm."
500 _aincludes index
650 _aCustomer relationship management (CRM)
942 _cBK
999 _c12156
_d12156