| 000 | 00579nam a2200229Ia 4500 | ||
|---|---|---|---|
| 001 | M322 | ||
| 005 | 20250218201601.0 | ||
| 008 | 250218s9999 xx 000 0 und d | ||
| 020 | _a8185938121 | ||
| 100 | _a"Mahfood, Phillip E" | ||
| 245 | 0 | _aCustomer crisis | |
| 245 | 0 | _bturning an unhappy customer into a life long client | |
| 250 | _a1 | ||
| 260 | _aNew Delhi | ||
| 260 | _bEast West Press | ||
| 260 | _cc1993 | ||
| 300 | _a"xxiii,173p. : ill. ;22cm." | ||
| 500 | _aincludes index | ||
| 650 | _aCustomer satisfaction | ||
| 650 | _aCustomer service | ||
| 942 | _cBK | ||
| 999 |
_c1269 _d1269 |
||