000 00690nam a2200241Ia 4500
001 M12858
005 20250219143905.0
008 250219s9999 xx 000 0 und d
020 _a9788131725511
100 _a"Sarkar, Debashis"
245 0 _a5S for service organizations and offices
245 2 _ba lean look at improvements
250 _a0
260 _aDelhi
260 _bDorling Kindersley
260 _c2009
300 _a"xv,128p. : ill. ;24cm.+1CD-ROM(CM379)"
500 _aincludes bibliographical references and index
650 _aOffice management
650 _aService industries --Management
650 _aService industries --Quality control
942 _cBK
999 _c13072
_d13072