| 000 | 00536nam a2200205Ia 4500 | ||
|---|---|---|---|
| 001 | M13659 | ||
| 005 | 20250219143921.0 | ||
| 008 | 250219s9999 xx 000 0 und d | ||
| 020 | _a0471644099 | ||
| 100 | _a"Brown, Stanley A" | ||
| 245 | 0 | _aCustomer relationship management | |
| 245 | 2 | _ba strategic imperative in the world of e-business | |
| 250 | _a0 | ||
| 260 | _aCanada | ||
| 260 | _bJohn Wiley | ||
| 260 | _cc2000 | ||
| 300 | _a"xxviii,345p. : ill. ;23.5cm." | ||
| 650 | _aCustomer relations--Management | ||
| 942 | _cBK | ||
| 999 |
_c13836 _d13836 |
||