| 000 | 00494nam a2200205Ia 4500 | ||
|---|---|---|---|
| 001 | M554 | ||
| 005 | 20250218201606.0 | ||
| 008 | 250218s9999 xx 000 0 und d | ||
| 020 | _a8175540087 | ||
| 100 | _a"Sadgrove, Kit" | ||
| 245 | 0 | _aMaking TQM work | |
| 245 | 0 | _bimprove customer satisfaction motivation staff | |
| 250 | _a1 | ||
| 260 | _aNew Delhi | ||
| 260 | _bKogan Page | ||
| 260 | _c1996 | ||
| 300 | _a122p. : ill. ;22cm. | ||
| 650 | _aTotal quality management | ||
| 942 | _cBK | ||
| 999 |
_c1468 _d1468 |
||