000 | 00477nam a2200193Ia 4500 | ||
---|---|---|---|
001 | M14466 | ||
005 | 20250219143940.0 | ||
008 | 250219s9999 xx 000 0 und d | ||
020 | _a9788131725405 | ||
100 | _a"Peelen, Ed" | ||
245 | 0 | _aCustomer relationship management | |
250 | _a0 | ||
260 | _bDorling Kindersley | ||
260 | _c2011 | ||
300 | _a"xvi,433p. : ill. ;24cm." | ||
500 | _aincludes index | ||
650 | _aCustomer relations--Management | ||
942 | _cBK | ||
999 |
_c14696 _d14696 |