000			00522nam a2200217Ia 4500
001			M14482
005			20250219143940.0
008			250219s9999 xx 000 0 und d
020			_a817881532X
100			_aGopal V V (ed)
245		0	_aCRM in insurance
245		3	_ban introduction
250			_a0
260			_aHyderabad
260			_bICFAI University Press
260			_cc2005
300			_a"ix,159p. : ill. ;23cm."
500			_aincludes index
650			_aCustomer relations--Management
942			_cBK
999			_c14710 _d14710