000			00669nam a2200253Ia 4500
001			M569
005			20250218201606.0
008			250218s9999 xx 000 0 und d
020			_a8185814783
100			_a"Arogyaswamy, Bernard"
245		0	_aValue directed management
245		0	_borganizations customers and quality
250			_a1
260			_aAllahabad
260			_bWheeler
260			_cc1993
300			_a"xviii,230p. : ill. ;23.5cm."
500			_aincludes bibliography and index
650			_aCustomer services--Management
650			_aManagement
650			_aQuality of products--Management
700			_a"Simmons, P Ron"
942			_cBK
999			_c1483 _d1483