| 000 | 00559nam a2200217Ia 4500 | ||
|---|---|---|---|
| 001 | M14874 | ||
| 005 | 20250219143948.0 | ||
| 008 | 250219s9999 xx 000 0 und d | ||
| 020 | _a9780070615663 | ||
| 100 | _a"Fitzsimmons, James A" | ||
| 245 | 0 | _aService management | |
| 245 | 0 | _boperations strategy and information technology | |
| 250 | _a5 | ||
| 260 | _aNew Delhi | ||
| 260 | _bTata Mcgraw Hill | ||
| 260 | _c2006 | ||
| 300 | _a"xiv,605p. : ill. ;25cm.+1CD-ROM" | ||
| 500 | _aincludes index | ||
| 700 | _a"Fitzsimmons, Mona J" | ||
| 942 | _cBK | ||
| 999 |
_c15078 _d15078 |
||