000 00712nmm a2200241Ia 4500
001 EBK12142
005 20250328145340.0
008 250328s9999 xx 000 0 und d
020 _a9783319246475
100 _aRory V O'Connor
245 0 _a"Systems, Software and Services Process Improvement"
250 _a1st ed. 2015
260 _bSpringer
260 _c2015
490 _aCommunications in Computer and Information Science
650 _aComputer Science
650 _aIT Operations
700 _a Kerem Kemaneci
700 _a Mariye Umay Akkaya
856 _3Click here to access online
856 _uhttps://link.springer.com/openurl?genre=book&isbn=978-3-319-24647-5
942 _cEBK
999 _c160147
_d160147