| 000 | 00629nam a2200217Ia 4500 | ||
|---|---|---|---|
| 001 | M786 | ||
| 005 | 20250218201610.0 | ||
| 008 | 250218s9999 xx 000 0 und d | ||
| 020 | _a0070212171 | ||
| 100 | _a"Fitzsimmons, James A" | ||
| 245 | 0 | _aService management for competitive advantage | |
| 260 | _aSingapore | ||
| 260 | _bMcgraw Hill | ||
| 260 | _cc1994 | ||
| 300 | _a"xviii, 462p. : ill. ;22cm." | ||
| 490 | _aMcGraw Hill management and organization series | ||
| 500 | _aincludes bibliographical references and index | ||
| 650 | _aService industries--Management | ||
| 700 | _a"Fitzsimmons, Mona J" | ||
| 942 | _cBK | ||
| 999 |
_c1672 _d1672 |
||