| 000 | 00657nmm a2200241Ia 4500 | ||
|---|---|---|---|
| 001 | EBK24822 | ||
| 005 | 20250328162717.0 | ||
| 008 | 250328s9999 xx 000 0 und d | ||
| 020 | _a9783319059754 | ||
| 100 | _aJohn Bessant | ||
| 245 | 0 | _aDriving Service Productivity | |
| 250 | _a2014 | ||
| 260 | _bSpringer | ||
| 260 | _c2014 | ||
| 490 | _aManagement for Professionals | ||
| 650 | _aBusiness and Economics | ||
| 650 | _aServices | ||
| 700 | _a Claudia Lehmann | ||
| 700 | _a Kathrin M Moeslein | ||
| 856 | _3Click here to access online | ||
| 856 | _uhttps://link.springer.com/openurl?genre=book&isbn=978-3-319-05975-4 | ||
| 942 | _cEBK | ||
| 999 |
_c172827 _d172827 |
||