000 00608nmm a2200217Ia 4500
001 EBK25448
005 20250328162731.0
008 250328s9999 xx 000 0 und d
020 _a9783319597164
100 _aRoland Schutze
245 0 _aImproving Service Level Engineering
250 _a1st ed. 2018
260 _bSpringer
260 _c2018
490 _aFuzzy Management Methods
650 _aBusiness and Management
650 _aIT in Business
856 _3Click here to access online
856 _uhttps://link.springer.com/openurl?genre=book&isbn=978-3-319-59716-4
942 _cEBK
999 _c173453
_d173453