000 00590nmm a2200217Ia 4500
001 EBK26117
005 20250328162746.0
008 250328s9999 xx 000 0 und d
020 _a9781484203859
100 _aAndrew R Thomas
245 4 _aThe Customer Trap
250 _a2nd ed.
260 _bSpringer
260 _c2015
650 _aBusiness and Economics
650 _aBusiness and Management
700 _a Timothy J Wilkinson
856 _3Click here to access online
856 _uhttps://link.springer.com/openurl?genre=book&isbn=978-1-4842-0385-9
942 _cEBK
999 _c174122
_d174122