000 00653nmm a2200229Ia 4500
001 EBK27275
005 20250328165154.0
008 250328s9999 xx 000 0 und d
020 _a9783030233433
100 _aRainer Alt
245 0 _aSocial Customer Relationship Management
250 _a2020
260 _bspringer
260 _c2020
490 _aManagement for Professionals
650 _aBusiness and Management
650 _aCustomer Relationship Management
700 _a Olaf Reinhold
856 _3Click here to access online
856 _uhttps://link.springer.com/openurl?genre=book&isbn=978-3-030-23343-3
942 _cEBK
999 _c175280
_d175280