000 00624nmm a2200217Ia 4500
001 EBK28532
005 20250328165224.0
008 250328s9999 xx 000 0 und d
020 _a9783030918286
100 _aBo Edvardsson
245 4 _aThe Palgrave Handbook of Service Management
250 _a2022
260 _bspringer
260 _c2022
650 _aBusiness and Management
650 _aOperations Research and Decision Theory
700 _a Bard Tronvoll
856 _3Click here to access online
856 _uhttps://link.springer.com/openurl?genre=book&isbn=978-3-030-91828-6
942 _cEBK
999 _c176537
_d176537