| 000 | 00711nam a2200217Ia 4500 | ||
|---|---|---|---|
| 001 | 15315 | ||
| 005 | 20250221150805.0 | ||
| 008 | 250214s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a8174890076 | ||
| 100 | _aCusack, Michael | ||
| 245 | 0 | _aOnline customer care: applying today's technology to achieve world class customer interaction | |
| 260 | _aNew Delhi | ||
| 260 | _bInfotech Standards India | ||
| 260 | _c1999 | ||
| 300 | _axiv, 265p. | ||
| 500 | _aIncludes bibliographical references and index | ||
| 650 | _aCustomer care | ||
| 650 | _aCustomer interaction | ||
| 650 | _aCustomer services--Online system--(World wide web-WWW, Electronic mail--E-Mail and Information retrieval) | ||
| 942 | _cBK | ||
| 999 |
_c31353 _d31353 |
||