000			00636nam a2200229Ia 4500
001			15764
005			20250221150814.0
008			250214s9999||||xx |||||||||||||| ||und||
020			_a70420432
100			_aKeen, Peter
245		0	_aE-process edge : creating customer value and business wealth in the internet era
260			_aNew Delhi
260			_bTata McGraw-Hill
260			_c2000
300			_axx, 300p. : ill.
500			_aIncludes biliographical references and index.
650			_aCustomers -- E commerce
650			_aE-commerce
650			_aInternet -- Business
700			_aMcDonald, Mark
942			_cBK
999			_c31792 _d31792