000 00628nam a2200229Ia 4500
001 M2981
005 20250218201652.0
008 250218s9999 xx 000 0 und d
020 _a0471134163
100 _a"Burkan, Wayne C"
245 0 _a"Wide angle vision : beat your competition by focusing on fringe competitors,lost customers and rogue employees"
250 _a1
260 _aNew York
260 _bJohn Wiley
260 _cc1996
300 _a"xi, 275p. : ill. ;22cm."
500 _aincludes index
650 _aCompetition
650 _aCustomer satisfaction
650 _aEmployee selection
942 _cBK
999 _c3587
_d3587