000 | 00628nam a2200229Ia 4500 | ||
---|---|---|---|
001 | M2981 | ||
005 | 20250218201652.0 | ||
008 | 250218s9999 xx 000 0 und d | ||
020 | _a0471134163 | ||
100 | _a"Burkan, Wayne C" | ||
245 | 0 | _a"Wide angle vision : beat your competition by focusing on fringe competitors,lost customers and rogue employees" | |
250 | _a1 | ||
260 | _aNew York | ||
260 | _bJohn Wiley | ||
260 | _cc1996 | ||
300 | _a"xi, 275p. : ill. ;22cm." | ||
500 | _aincludes index | ||
650 | _aCompetition | ||
650 | _aCustomer satisfaction | ||
650 | _aEmployee selection | ||
942 | _cBK | ||
999 |
_c3587 _d3587 |