| 000 | 00621nam a2200229Ia 4500 | ||
|---|---|---|---|
| 001 | M3602 | ||
| 005 | 20250218201704.0 | ||
| 008 | 250218s9999 xx 000 0 und d | ||
| 020 | _a0471960667 | ||
| 100 | _a"Glynn, William J K (ed)" | ||
| 245 | 0 | _aUnderstanding services management | |
| 245 | 0 | _bintegrating marketing organisational behaviour operations an | |
| 250 | _a1 | ||
| 260 | _aChichester | ||
| 260 | _bJohn Wiley | ||
| 260 | _c1996 | ||
| 300 | _a"xxvi,485p. : ill. ;23cm." | ||
| 500 | _aincludes index | ||
| 650 | _aService industries--Management | ||
| 700 | _a"Barnes, James G (ed)" | ||
| 942 | _cBK | ||
| 999 |
_c4158 _d4158 |
||