000 00495nam a2200205Ia 4500
001 M3730
005 20250218201707.0
008 250218s9999 xx 000 0 und d
020 _a0195641701
100 _aRanjan Das
245 0 _aStrategic management of services
245 0 _bframework and cases
250 _a1
260 _aDelhi
260 _bOxford Uni Press
260 _c1997
300 _a"xii, 435p. : ill. ;22cm."
650 _aService industries--Management
942 _cBK
999 _c4272
_d4272