000 00718nam a2200265Ia 4500
001 M4281
005 20250219100409.0
008 250219s9999 xx 000 0 und d
020 _a750689250
100 _a"Oakland, John S"
245 0 _aTotal quality management
245 0 _btext with cases
250 _a1
260 _aAustralia
260 _bButterworth / Heinemann
260 _c1996
300 _a"ix, 341p. : ill. ;24cm."
500 _aIncludes bibliography and index
650 _aProduction management--Quality control
650 _aQuality assurance
650 _aTotal quality management
650 _aTotal quality management--Case studies
700 _a"Sohal, Amrik S"
942 _cBK
999 _c4823
_d4823