000 00563nam a2200229Ia 4500
001 M4858
005 20250219100421.0
008 250219s9999 xx 000 0 und d
020 _a23502517
100 _a"Harrell, Gilbert D"
245 0 _aMarketing
245 0 _bconnecting with customers
260 _aNew Jersey
260 _bPrentice Hall
260 _cc1999
300 _a"xix,552p. : ill. ;28cm."
500 _aincludes index
650 _aCustomer satisfaction
650 _aMarketing management
700 _a"Frazier, Gary L"
942 _cBK
999 _c5363
_d5363