000			00580nam a2200217Ia 4500
001			40115
005			20250221154543.0
008			250214s9999||||xx |||||||||||||| ||und||
020			_a817829334X
100			_aGilmore, Audrey
245		0	_aServices marketing and management
260			_aNew Delhi
260			_bSage
260			_c2003
300			_a215p.
500			_aIncludes bibliographical references and index.
650			_aInternal marketing Service organizations
650			_aManaging services
650			_aServices marketing and management
942			_cBK
999			_c55906 _d55906