| 000 | 00578nam a2200229Ia 4500 | ||
|---|---|---|---|
| 001 | 49178 | ||
| 005 | 20250221155351.0 | ||
| 008 | 250214s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9788126518807 | ||
| 100 | _aSpector, Robert | ||
| 245 | 4 | _aThe nordstrom way : the inside story of America's #1 customer service company | |
| 250 | _a2 | ||
| 260 | _bNew Delhi | ||
| 260 | _bWiley India | ||
| 260 | _c2000 | ||
| 300 | _axii, 244p. | ||
| 500 | _aIncludes index | ||
| 650 | _aCustomer Service | ||
| 650 | _aNordstrom | ||
| 700 | _aMcCarthy, Patrick D | ||
| 942 | _cBK | ||
| 999 |
_c64968 _d64968 |
||