000			00647nam a2200229Ia 4500
001			50917
005			20250221155430.0
008			250214s9999||||xx |||||||||||||| ||und||
020			_a9780415996358
100			_aBeckford, John L W
245		0	_aQuality : an introduction
250			_a3
260			_bNew York
260			_bRoutledge
260			_c2010
300			_axxii, 328p.
500			_aIncludes bibliographical references and index.
650			_aManufacturing industries Management Case studies
650			_aService industries Management Case studies
650			_aTotal quality management Case studies
942			_cBK
999			_c66707 _d66707