000			00633nam a2200241Ia 4500
001			52277
005			20250221155828.0
008			250214s9999||||xx |||||||||||||| ||und||
020			_a9788120344631
100			_aSnyder, Mike
245		0	_aMicrosoft dynamics CRM 2011 : step by step
260			_aNew Delhi
260			_bPHI Learning
260			_c2012
300			_axxvi, 417p.
500			_aIncludes index.
650			_aCustomer relations management -- Data processing
650			_aManagement information systems
650			_aMicrosoft CRM
700			_aLanders, Brendan
700			_aSteger, Jim
942			_cBK
999			_c68065 _d68065