000			00619nam a2200229Ia 4500
001			54781
005			20250221155922.0
008			250214s9999||||xx |||||||||||||| ||und||
020			_a9781259027680
100			_aGallo, Carmine
245		4	_aThe apple experience
245		0	_bsecrets to building insanely great customer loyalty
260			_aNew Delhi
260			_bTata McGraw Hill
260			_c2012
300			_axviii, 234p.
500			_aIncludes bibliographical references and index
650			_aConsumer satisfaction
650			_aCreative thinking
650			_aCustomer services
942			_cBK
999			_c70551 _d70551