| 000 | 00558nam a2200217Ia 4500 | ||
|---|---|---|---|
| 001 | 55610 | ||
| 005 | 20250221155940.0 | ||
| 008 | 250214s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9788120346956 | ||
| 100 | _aAlok Kumar Rai | ||
| 245 | 0 | _aCustomer relationship management : concepts and cases | |
| 250 | _a2 | ||
| 260 | _aNew Delhi | ||
| 260 | _bPHI Learning | ||
| 260 | _c2013 | ||
| 300 | _axxiii, 501p. : ill. | ||
| 500 | _aIncludes index | ||
| 650 | _aCustomer relationship management | ||
| 650 | _aRelationship in business | ||
| 942 | _cBK | ||
| 999 |
_c71380 _d71380 |
||