000			01617nam a2200217Ia 4500
001			M7036
005			20250219100506.0
008			250219s9999 xx 000 0 und d
020			_a8172248717
100			_a"Phillips, Jack J"
245		0	_aHandbook of training evaluation and measurement methods
250			_a3
260			_aMumbai
260			_bJaico
260			_c2001
300			_a"xvii,420p. : ill. ;24cm."
500			_aincludes index
520			_aContents: Part 1: The measurement imperative -- Chapter 1: the need for results-based HRD -- Chapter 2: the trend toward measurement -- Chapter 3: developing a results-based approach -- Part 2: Evaluation models and design issues -- Chapter 4: a results-based HRD model -- Chapter 5: the ROI process model -- Chapter 6: evaluation instrument design -- Chapter 7: evaluation design -- Part 3: Data-collection and analysis -- Chapter 8: collecting data: reaction and learning evaluation -- Chapter 9: collecting data: application and business impact evaluation -- Chapter 10: isolating the effects of training -- Chapter 11: converting data to monetary benefits -- Chapter 12: identifying intangible measures -- Chapter 13: determining program costs -- Chapter 14: data analysis -- Chapter 15: calculating the return on investment -- Chapter 16: ROI at multiple levels -- Chapter 17: evaluating outside resources -- Part 4: Implementation issues -- Chapter 18: management influence on HRD program results -- Chapter 19: communicating program results -- Chapter 20: implementation issues.
650			_aEmployees--Training of--Evaluation
942			_cBK
999			_c7422 _d7422