000 00567nam a2200229Ia 4500
001 M7256
005 20250219100510.0
008 250219s9999 xx 000 0 und d
020 _a8175540958
100 _a"Wilson, Charles"
245 0 _aProfitable customers
245 0 _bhow to identify develop and retain them
250 _a2
260 _aNew Delhi
260 _bKogan Page
260 _c1999
300 _a"viii,184p. : ill. ;23cm."
500 _aincludes index
650 _aCustomer satisfaction
650 _aMarketing management
942 _cBK
999 _c7633
_d7633