000 | 00567nam a2200229Ia 4500 | ||
---|---|---|---|
001 | M7256 | ||
005 | 20250219100510.0 | ||
008 | 250219s9999 xx 000 0 und d | ||
020 | _a8175540958 | ||
100 | _a"Wilson, Charles" | ||
245 | 0 | _aProfitable customers | |
245 | 0 | _bhow to identify develop and retain them | |
250 | _a2 | ||
260 | _aNew Delhi | ||
260 | _bKogan Page | ||
260 | _c1999 | ||
300 | _a"viii,184p. : ill. ;23cm." | ||
500 | _aincludes index | ||
650 | _aCustomer satisfaction | ||
650 | _aMarketing management | ||
942 | _cBK | ||
999 |
_c7633 _d7633 |