000 00539nam a2200217Ia 4500
001 M7739
005 20250219100520.0
008 250219s9999 xx 000 0 und d
020 _a8185989567
100 _aRampal M K
245 0 _aService marketing
245 0 _bconcepts applications and cases
260 _aNew Delhi
260 _bGalgotia
260 _c2002
300 _a"xxi,615p. : ill. ;25cm."
500 _aincludes index
650 _aService industries--Marketing--Case studies
700 _aGupta S L
942 _cBK
999 _c8081
_d8081