000 00581nam a2200217Ia 4500
001 M8910
005 20250219110759.0
008 250219s9999 xx 000 0 und d
020 _a0070435049
100 _aSheth Jagdish N (ed)
245 0 _aCustomer relationship management
245 0 _bemerging concepts tools and applications
260 _aNew Delhi
260 _bTata Mcgraw Hill
260 _c2001
300 _a"xv,544p. : ill. ;24.5cm."
650 _aCustomer relations--Management
700 _aParvatiyar Atul (ed)
700 _aShainesh G (ed)
942 _cBK
999 _c8585
_d8585