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"Introduction : building the framework : the big picture, law and order: navigating the legal minefield of hiring and managing - The right people in the right places : building a staffing strategy, smart start to hiring: kicking off the hiring process, resourceful recruiting, narrowing down the field, one on one: getting the most out of interviewing, the home stretch: making the final decision, starting off on the right foot - Retention : critical in any business environment - ensuring an effective compensation structure, creating the right benefits package, creating an employee-friendly work environment, getting permanent benefit from interim staffing, training and development - Keeping things together: monitoring ongoing performance - assessing employee performance, encouraging extraordinary performance, handling difficult situations - The part of tens : ten keys to HR success in the future, ten ways to become an HR strategist, ten HR-related web sites worth exploring, ten HR-related associations you should know about, the ten most important HR-related laws."